1. Insert your card face up and chip end into the chip-enabled terminal.
2. Leave the card in the terminal during the entire transaction.
3. Follow the instructions on the screen and either sign your name or enter your PIN as needed. Be sure to remove your card and take your receipt when the transaction is complete.
If a merchant Isn't using a new chip enabled terminal yet:
You will 'swipe' your card to make your purchase, just as you do today. Chip cards will continue to have the magnetic stripe on the back.
Online or phone purchases:
Provide your card information as you have done in the past. Chip cards will not change the way payments are made online or by telephone.
At an ATM:
The process is essentially the same as at a merchant. Insert your card, leave it in the ATM, and follow the prompts on the screen. Depending on the type of ATM, you might be prompted to re· insert your card. Leave the card in the ATM until the transaction is complete and the card is released, and then remove your card. A PIN is needed for ATM transactions.
Get answers to common questions
about your Bell Bank Debit Mastercard® with EMV/chip technology.