New URL Offers Greater Online Security

Bell's website name has changed from bellbanks.com to bell.bank – a URL that's short, sweet and simple!

New "dot-bank" domains are being adopted by many banks worldwide, including Bell, to provide greater security to bank customers and website visitors. Consider it our "online stamp of trust" for our banking website.

Financial institutions like ours are allowed to use a .bank domain only after an authentication process verifying who we are. We also follow additional security safeguards. When site visitors see bell.bank, they can rest assured it's the bank they trust, with even greater security than before. And when they receive an email from an @bell.bank address, they can trust the communication is from us.

Look for the ".bank" URL before interacting with any email or website of Bell's.

This change does not affect any of the website navigation, logins or other familiar features. We'll automatically redirect our .com sites and emails for a while, so they'll still work – giving our customers time to get used to the new bell.bank domain name.

Frequently Asked Questions (FAQs)

What is .bank?

.Bank is a gated domain, like .gov or .edu, but for verified banks. Replacing .com, which can be purchased by anyone, .bank quickly verifies that the website or email is authentically from our bank, so you can interact with confidence when you see the .bank at the end of our email address or website URL.

How is .bank more secure?

All banks are verified and authenticated by fTLD, the .bank administrator, prior to registering their .bank domain, and reverified annually. This ensures that everyone using a .bank domain is an eligible organization. Hackers and cybercriminals can't get a .bank domain to create lookalike domains for phishing or spoofing, as they can using .com or other publicly available domains.

With the .bank visual authentication clue in place, you can quickly confirm emails and websites of ours and avoid interactions that could lead to identity theft and financial fraud. This authentication also adds a layer of protection for our internal and vendor communications, helping us further secure our company against potential breaches.

All banks with the .bank domain must implement additional security requirements for their websites and email addresses to protect against phishing, spoofing and other cyberattacks. Plus, all banks using .bank are monitored for compliance with these security requirements on an ongoing basis.

Do I need to do anything differently now that bellbanks.com has become bell.bank?

Before interacting with emails from us or entering your username on our website, simply look for .bank to authenticate that the email or website is ours.

Our .com email addresses will forward to our new .bank email addresses, and our .com website will redirect to our new .bank site. Over time, you should update your address book and bookmarks for our site.