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Unfortunately, when tragedy strikes, there are people who try to take advantage of the circumstances.
We want to make sure you’re aware of several coronavirus-related cons, so you can be vigilant in avoiding scammers.
You may receive false communications regarding the security of your money and your ability to access cash. Remember, Bell Bank will not contact you asking for personal details, such as bank account information, credit and debit card numbers, Social Security numbers, or passwords – so do not give them out, even if the communication appears to be legitimate.
Be wary of email and social media links. Cyber criminals are using this opportunity to lure you into clicking an email that will infect your computer, so always make sure the email is coming from a legitimate source. And if it seems suspicious, ask the sender before opening anything!
1. Be suspicious of any emails asking you to check or renew your passwords and login credentials, even if they seem to come from a trusted source.
2. Verify the authenticity of any email request through other means (such as calling or texting the sender). Do not click on suspicious email or social media links or open suspicious attachments.
3. Beware of phone or email communications that convey a tremendous sense of urgency. Cyber criminals will often try to rush you into making a mistake.
If you’re unsure whether a communication from Bell is legitimate, call us. You can reach our customer service department at 800-450-8949 from 7 a.m. to 10 p.m. CT weekdays, and from 7 a.m. to 6 p.m. CT weekends.